Privacy Policy

Effective Date: [15 Feb 2026]

EasyEdge (“we”, “our”, “us”) provides DM automation and structured inbox handling services for businesses.

1. Information We Collect
   
   

We may collect:

• Business name and contact details
• Email address and phone number
• Payment details (processed via third-party providers)
• Customer conversation data required to operate the system
• Usage and performance data for optimization

2. How We Use Information
   
   

Information is used to:

• Deploy and manage automation systems
• Improve conversation flows
• Provide customer support
• Process payments
• Maintain platform security

3. Data Ownership
   
   

Clients retain ownership of:

• Their WhatsApp number
• Their customer conversations
• Their business data

We do not sell, rent, or share client data with third parties for marketing.

4. Data Security
   
   

We use secure infrastructure and approved APIs to protect business and customer data.

5. Third-Party Services
   
   

We may use official platform APIs and payment gateways.
Data shared with such providers is governed by their respective policies.

6. Data Retention
   
   

We retain data only as long as required to provide services or comply with legal obligations.

7. Contact
   
   

For privacy-related questions:
Email: support@easyedge.in